Privacy Policy

PRIVACY POLICY

Last Updated: Rev. 01/01/2022

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you by prominently posting a notice of such changes or directly sending you a notification. We encourage you to review this privacy notice frequently to inform you how we protect your information.

This Privacy Policy for Cleanway Janitorial Services Inc. ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://www.cleanwaycare.com/, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Cleanway Janitorial Services Inc. values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or use our online facilities and services and what we will and will not do with the information we collect. Our Policy was designed and created to ensure those affiliated with Cleanway Janitorial Services Inc. of our commitment and realization of our obligation to meet and exceed most existing privacy standards.

We reserve the right to change this Policy at any time. If you want to ensure that you are up to date with the latest changes, we advise you to visit this page frequently. If at any point in time Cleanway Janitorial Services Inc. decides to make use of any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Cleanway Janitorial Services Inc., and it governs any data collection and usage by us. Through the use of https://www.cleanwaycare.com/, you consent to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Cleanway Janitorial Services Inc. does not control, nor by individuals not employed or managed by us. If you visit a website, we mention or link to, review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to understand better how websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable data and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures are in place to protect against the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

• You may have voluntarily provided information, including your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you requested.
• Our website automatically collects information, including cookies, third-party tracking technologies, and server logs.
• In addition, Cleanway Janitorial Services Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Cleanway Janitorial Services Inc. may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide us through surveys, completed membership forms, and emails. This site intends to use personal information only for the requested purpose and for any other uses expressly provided in this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested;
• To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience;
• To fulfill our legitimate interest in improving our services and products;
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to understand better how to provide marketing and promotional campaigns that are most relevant to you;
• To send you promotional emails containing information we think you may like when we have your consent to do so;
• To contact you to fill out surveys or participate in other types of market research when we have your consent to do so;
• To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information would be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Cleanway Janitorial Services Inc. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Cleanway Janitorial Services Inc. may collect and use personal information to assist in our website's operation and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://www.cleanwaycare.com.

Cleanway Janitorial Services Inc. may also contact you regarding completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Cleanway Janitorial Services Inc. uses various third-party social media features, including but not limited to Facebook, Instagram, YouTube, and other interactive platforms. These may collect your IP address and require cookies to work correctly. These services are governed by the provider's privacy policies and are not within Cleanway Janitorial Services Inc.'s control.

Disclosure of Information

Cleanway Janitorial Services Inc. may not use or disclose the information provided by you except under the following circumstances:

• As necessary to provide services or products you have ordered;
• in other ways described in this Policy or to which you have otherwise consented;
• in the aggregate with additional information in such a way so that your identity cannot  reasonably be determined;
• as required by law or in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms of Service;
• as necessary to maintain, safeguard and preserve all the rights and property of Cleanway Janitorial Services Inc.

Non-Marketing Purposes

Cleanway Janitorial Services Inc. greatly respects your privacy. We reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Cleanway Janitorial Services Inc. products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Cleanway Janitorial Services Inc.'s website is not directed to and does not knowingly collect personally identifiable information from, children under the age of thirteen (13). Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. 

Suppose it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13). In that case, we shall immediately take the necessary steps to ensure that such information is deleted from our system's database or, in the alternative, that verifiable parental consent is obtained for the use and storage of such information. 

If you become aware of any data we may have collected from children under age 13, please get in touch with us immediately at cleaning@cleanwaycare.com.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please email that you wish to unsubscribe to cleaning@cleanwaycare.com. If you want to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Cleanway Janitorial Services Inc. will continue to adhere to this Policy concerning any personal information previously collected.

Links to Other Websites

Our website may contain links to affiliates and other websites. Cleanway Janitorial Services Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read every website's privacy statements that collect personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Cleanway Janitorial Services Inc. takes precautions to protect your information. When you submit sensitive information via our website, your information is protected online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and securely transmitted. You can verify this by looking for a lock icon in the address bar and "https" at the beginning of the webpage's address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers and servers we store personally identifiable information are kept in a secure environment. Only employees who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user's personal information under our control.

The company also uses a Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and transmission of credit card and personal information. 

Acceptance of Terms

By using this website, you are accepting the terms and conditions stipulated in the Privacy Policy Agreement. If you disagree with our terms and conditions, you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding our website's Privacy Policy Agreement, please contact us at the following email, telephone number, or mailing address.

Email: cleaning@cleanwaycare.com 

Telephone Number: (267) 560-5241

Mailing Address: Cleanway Janitorial Services Inc., 385 W Lincoln Hwy., Penndel, PA 19047 

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personally identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you collect such information (or let others do so), please be aware that you must comply with all COPPA regulations and guidelines to avoid violations that could lead to law enforcement actions including civil penalties.

In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA, please visit: https://www.ftc.gov/tips-advice/business- center/guidance/childrens-online-privacy-protection-rule-six-step-compliance.

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